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  Public Ticket #354723
Contact Form
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  •  2
    Multia replied

    Hello ,

    we can understand your problem .

    you can send one mail  to our support mail "support@multia.in" , with all the details and problem what you are facing .

    we will solve your problem asap.

    Thanks ,

    Multia-Themes.


    Thanks

    Multia Support Team









  •  2
    Jay replied

    I can not submit a private ticket because there is no option on the dropdown for Hawa Multipurpose Template.  I tried using the PSD one but its not accepting my Purchase Code.

    Here is the problem with the HTML code.  The HTML contact form wont send.  Seems conflict with jquery files.  On button click not submitting.  I wanted to give you ftp details but I cannot do it here.

  •  2
    Multia replied

    Hello Jay ,

    Thank you for using our theme .

    please let us know your problem in brief , we can not understand your problem exactly , and please give your FTP details with your problem details .

    we will solve your problem as soon as possible .

    Thanks ,

    Multia-Themes.

    Thanks

    Multia Support Team









  •  2
    Jay replied

    I am also having the same issue.  The form seems to be conflicting with the jquery.  How do you resolve this?  Thanks

  •  2
    Multia replied

    Dear Paolo,

    Your server is not compatible with PHP_Mail() funtion. Please install Mail Service on your server.

    ERROR: Could not send mail! Please check your PHP mail configuration.

    Thanks,

    Multia.in

    Thanks

    Multia Support Team









  •  2
    paolo replied

    Same problem here. http://eslabondexx.weblinksrl.it/contact.html

  •   Multia replied privately
  •  2
    Jack replied

    I was having the same issue and just took the section out... any help woudl be appreciated... what do you need from me?

    popraz.com

    Jack

  •  2
    Multia replied

    Dear York

    We are looking into it, let you know as soon as possible.

    Thanks

    multia.in

    Thanks

    Multia Support Team









  •  2
    York started the conversation

    Hello,

    The contact form is not submitting to contact_me.php. Need some help, thanks! I have attached a screenshot of my html code so please let me know where I went wrong, or what is missing.